Shipping Information

A Personal Message To You 

We share in your enthusiasm for receiving your Oz Kidz order, and we're just as eager to ensure a swift delivery for you. Our commitment lies in expediting the process to get your items to you at the earliest opportunity.

All our products are housed in Australia, dispatched from warehouses primarily situated in either Victoria or New South Wales, depending on stock levels and demand.

Our dedicated team diligently processes every order within 24 hours of purchase, with a slight extension to 48 hours during holidays. Typically, you can expect your order within 4–14 business days, excluding any potential courier delays.

In rare cases of delays toward the end of the delivery period, we sincerely apologize for any inconvenience. This is infrequent but can occur during peak periods, largely beyond our control and within the postal services' jurisdiction. If you have queries, please reach out through our Contact Us page, but rest assured, your order is our priority.

Enjoy fast and free Australia-wide delivery on all orders, no minimum purchase requirements unless specified otherwise. Following shipment processing, a shipping confirmation email will be sent, complete with a tracking number for your convenience.

For order-related inquiries, kindly email us via the Contact Us page, including your order number for swift assistance. Our friendly team commits to responding within 24–48 hours.

Please be aware that although our products are stored and shipped from Australia, their production typically occurs in China, ensuring affordability without compromising quality.

We express our gratitude for choosing to shop with us and value your continuous support.

We thank you for choosing to shop with us and appreciate your support.

Oz Kidz